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We respond to all email inquiries. Please check your SPAM folder or add the “newellco” domain into your SPAM filter to ensure you do not miss our response! If you do not receive a response within 72 hours, please contact us at 1-800-345-4109.

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Contact Information

Postal Address

Graco Children’s
Products Inc.

Graco Consumer Care
4110 Premier Drive
High Point, NC 27265


Graco® Customer Support is available Monday through Friday, 8am to 5pm EST.


800-345-4109 (US,Canada - 8:30am to 5pm EST)

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International contact information?

For media inquiries, please contact Ashley Mowrey,
770-418-7268 or Ashley.mowrey@newellco.com.

Locate Product Information

First, find your ID label, the little white label with the product's model number, serial number, and/ or manufacture date. Choose your category below to find where the ID is located on the product.

Need help?

usflag Consumers in the U.S.: Call us Monday – Friday between 8am and 5pm EST at 800-345-4109.

canadaflag Consumers in Canada: Visit us at www.graco.net or call us at 800-345-4109 (M-F 8:30am to 5pm EST).